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What can you recommend?

Here’s the scenario.  I have been using Spamarrest.com for several years quite happily, for a number of my domains.  But in the past twelve months I feel they’ve changed something in the system.  I was previously able to approve single messages sent from me (test newsletters for example) without a spate of spam also being delivered. Spammers love to use other people’s addresses, you know.  And then some email went missing. I checked with my webhost/mail server and the mail was leaving the server so presumably it was going through spamarrest’s system but not getting to me.  I checked that addresses weren’t blacklisted and were approved, but still nothing.

So I’ve been trying some other systems, with little satisfaction. I’ve tried a number of programs that you can install on your computer and use through Outlook but that means I end up with copious amounts of junk in my Outlook program that I have to delete. I like things to be tidy and it drives me nuts seeing it there. Then I tried another program that you can use for it to check all your email first before downloading it. This seemed good, but I had to process all email first and was spending (wasting) time processing email. If I’ve already approved people as friends or put them on the white list, I just want the email delivered when it arrives – not get holed up somewhere waiting for me to finish processing junk mail before clicking on ‘process mail’.

So, then I found another service that works entirely online and filters your email before delivery with 99.9% success rate (they say). I’ve seen that they work well for large corporates, telcos, banking institutions, etc. They would be perfect. BUT they charge per user and as I provide email accounts for many of my Virtual Assistant team they just priced themselves out of the bargain.  I’m a sole trader, single operating in a small business. But if I use this service that looks great they need to filter the entire domain – not just the email addresses I use.  That would add considerably to my expenses.

So, now it’s over to you. What can you recommend, remembering my criteria:

• Needs to be web based – I don’t want it downloading to my computer first.
• Needs to let me load a safe list (all my contacts) so that their email won’t get held up and I can go process the rest at my convenience.
• Will deliver my email and not lose it.
• Will allow for emails sent from me to me to be delivered without all the trash from spammers.

Any suggestions?

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